Return cancellation policy
If you need to return an item from Avenjers-Industrial Supply you can ship it back to Every Tool Inc.
When you are Shipping the product
ALL RETURNS ARE CONDITIONAL, PLEASE CONTACT US BEFORE TAKING ANY OF THE STEPS BELOW.
- Carefully package the item(s) and include the packing slip.
- Write the reason for returning the product on your packing slip; if the packing slip is not available, please provide the purchase date, the original invoice number and the item number for the product.
- Indicate whether you would like a replacement product or a credit.
- Ship the package to Every Tool Inc.
- Please prepay shipping – Every Tool Inc does not accept Cash on Delivery (C.O.D.s).
- For assistance with returns, call Avenjers-Industrial Supply at 888-781-5091.
Custom orders are sold on a “Final Sale” basis only. No cancellations, returns, refunds or credits are allowed.
Product Returns for Business Customers
For business customers, product returns, if allowed, must be made within one (1) year from date of purchase, unless otherwise indicated. Returned products must be in original packaging, unused, undamaged and in saleable condition. Proof of purchase is required in all cases. Product returns may be denied or made subject to restocking fees and other charges by Every Tool Inc.
Every Tool Inc Cancellation Instructions
Due to the speed we fulfill your requests in Avenjers-Industrial Supply, we are unable to cancel orders for immediate shipment. In case that your order is backordered or not shipping for two or more business days, please contact us and we will do everything we can to accommodate your request. If you no longer need an item in your order please return it.
If you need any other information or assistance please contact us. Our working hours are Monday through Friday from 8:00 AM to 5:00 PM. You can call us at 888-781-5091 or write to us to [email protected]. We will help you with your request as soon as possible.